June 1, 2020
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March 19, 2020
This article is updated regularly to give the latest DMCI Homes advisory. (Updated as of 05/18/2020)
Please be guided by the following advisories we have issued in regard to the government’s implementation of the expanded quarantine in the whole of Luzon.
OFFICE CLOSURE (Head Office and Davao City Office)
Following the government’s implementation of the expanded quarantine in the entire Luzon and the imposition of community quarantines in major cities such as Davao City, we would like to inform you that our Head Office in Makati City, construction sites, and sales offices in both Metro Manila and Davao City will be closed until further notice.
ACACIA TOWN CENTER
Business operations inside Acacia Town Center will be temporarily closed effective March 16, 2020 until further notice. However, businesses who provide essential services in Acacia Town Center like groceries, drugstores, convenience stores, water stations, and restaurants that provide takeout and deliveries are exempted and should remain open.
ON DISSEMINATING INFORMATION
We count on everyone to be discerning in the news that you may receive from the different communication platforms, especially sharing such information to others. Misinformation can only bring unsolicited panic within and outside our respective communities. Let us be vigilant and keep our focus on ensuring that we keep our household safe, our community safe, and our nation safe.
DMCI Homes will provide all eligible accounts a thirty-day extension to all payments concerning purchased units and parking slots. Please email firstname.lastname@example.org or contact Customer Care to confirm the eligibility of your account, request to pull out your check from the bank, or stop the processing of your auto-debit arrangement (ADA).
MORATORIUM ON SOA, SORC PENALTIES AND INTERESTS
The Condominium Corporations, through the DMCI Homes Property Management Corporation (DPMC), are implementing a moratorium on penalties and interests for the Statement of Account (SOA) and Statement of Reimbursable Charges (SORC) for the months of March 2020 and April 2020.
Please be informed that the April 2020 billing will also be released at a later date.
RESUMPTION OF OPERATIONS AT THE DMCI HOMES CORPORATE CENTER
Following the government’s implementation of the modified enhanced community quarantine in Metro Manila, we would like to inform you that DMCI Homes Head Office at Makati City will be operational with a skeleton workforce starting Monday, May 18, 2020.
However, guests or visitors will not be allowed entry to ensure the safety and well-being of everyone.
Do take note that many of our employees will still be working from the safety of their homes.
Our Customer Care Helpdesk will also remain close until further notice.
Please continue to check this article regularly or follow us on Facebook at facebook.com/dmcihomesofficial to get the latest advisories.
For concerns and classifications, please contact Customer Care at (02) 8555-7700 or 0918-918-3456 / 0917-8115268. You may also send an email to email@example.com.
Let us work together to support and protect the health and well-being of our families and communities.
Leave us a message and we will get back to you as soon as possible.
Personal, sensitive and privileged information that you provide shall be used for transactions related to the sale of the Company’s products and all matters arising out of the said transaction.
All information collected by the Company shall be considered accurate unless the Client/Potential Client requests for update. It shall never be the responsibility of the Company to ensure validity/accuracy of information shared by the Client/Potential Client.
Under the Data Privacy Act of 2012, you have the right to access, modify, erase and/or object to any processing of personal, sensitive or privileged data that you have provided to us. To do so, kindly contact our Data Protection Officer with the following information:
The Company will not impose any charge to cover the cost of verifying a request for information and locating, retrieving, reviewing and copying any material requested.
Please note, however, that the Company’s decision to provide such access or consider any request for correction, erasure and objection to process of the personal data as it appears in our records is subject to any exceptions under applicable laws, rules and regulations and/or the Act.
We have implemented technological, organizational and physical security measures to protect your information from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put in effect safeguards such as:
Keeping and protecting your information using a secured server behind a firewall, deploying encryption on computing devices and physical security controls
Restricting access to your information only to qualified and authorized personnel who hold your information with strict confidentiality including third-party personnel/company who may be required to process your information.
The data will be kept within 10 years from date of last engagement (e.g. release of transferred title, release of documents related to back-out) or as may be required by existing laws, rules and regulations, unless you request your data to be deleted in our systems, databases and hard copies earlier than this date, subject to limitation of applicable laws and/or the Act. Once deleted, your information will no longer be searchable or included in anonymous searches and will be completely removed from all the storage location.
By agreeing to this policy, you explicitly and unambiguously consent to the collection, processing and storage of your personal, sensitive and privileged data by DMCI Project Developers, Inc. for the purpose(s) described in this Data Privacy Notice.
COVID-19 ADVISORY | RESUMPTION OF OFFICE OPERATIONS: Please be advised that our office in Makati City and Davao City are now open but with skeleton workforce.
COVID-19 ADVISORY | ACACIA TOWN CENTER: To our valued residents in Acacia Estates, please be informed that the Town Center will be closed with the exception of groceries, drug stores, and water stations which will remain open.
COVID-19 ADVISORY | DISSEMINATING INFORMATION: Let us be vigilant to keep our communities safe. Misinformation can only bring unsolicited panic within and outside our respective communities.
COVID-19 ADVISORY | PAYMENT EXTENSION: All eligible accounts are allowed to have a thirty-day extension to all payments concerning purchased units and parking slots.
COVID-19 ADVISORY | Moratorium on SOA, SORC penalties and interests have been implemented for the months of March and April 2020
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