Disclaimer: DMCI Homes reserves the right to update its buyer's guide without prior notice and approval. Should you wish to aquire the latest requirements and procedures, you may send us an email at customercare@dmcihomes.com

Comprehensive Buyer's Guide

Frequently Asked Questions (FAQs)



Who is DMCI Homes?

DMCI Homes is a reputable, multi-awarded, and leading resort-inspired real estate developer in the Philippines. It is the brand name of DMCI Project Developers, Inc., the property development arm of publicly listed DMCI Holdings, Inc. (PSE: DMC).

What products does DMCI Homes offer?

DMCI Homes offers a wide range of real estate solutions, including condominium units, parking slots, premium residences under DMCI Homes Exclusive, leisure and condotel developments through DMCI Homes Leisure Residences, and professional leasing services via DMCI Homes Leasing Services.

Do you sell fully furnished condominium units?

Currently, DMCI Homes does not offer fully furnished condominium units.

How many units can a foreign buyer purchase?

Foreign buyers may purchase multiple units, provided the total foreign ownership does not exceed 40% of a condominium corporation, as prescribed by Philippine law.

Documentary Requirements and Procedures

Cash Payment

A welcome letter will be provided upon reservation. To complete your reservation and facilitate documentation, please submit the required documents to your Sales Agent based on your chosen payment mode and term.


Required Documents:

  1. Reservation Agreement (Online or Manual), Reservation Fee Receipt, Online Client Registration Form, and a valid government-issued ID with signature
  2. Signed Computation Sheet
  3. Photocopy of Tax Identification Number (TIN) or BIR Form 1904
  4. Photocopy of any valid government-issued ID with signature
  5. Notarized Special Power of Attorney (SPA) for local accounts or Consularized SPA for international accounts (if applicable)
  6. Deed of Undertaking for international accounts (if applicable)
  7. Proof of Billing Address (latest statement)


Process:

  1. Submit all requirements within 30 days to avoid forfeiture and cancellation of your reservation.
  2. After submission, your Sales Agent will forward your documents to the Documents and Inventory Control Department for preparation of your Deed of Absolute Sale (DOAS).
  3. Drafting of the DOAS typically takes 1–2 working days. You will receive a copy of the Reservation Agreement while waiting.
  4. Once the DOAS is ready, you have 15 days to review, sign, and return it to your Sales Agent.

Release of DOAS:

  1. Photocopy: Available within 1 day upon request
  2. Notarized DOAS: Released one year from full payment, together with the transferred title and tax declaration under your name

Note: For cash buyers of Non-Ready for Occupancy (RFO) projects, a retention amount of Php 50,000.00 will be payable upon the building’s RFO (Ready for Occupancy) to complete the total contract price. The contract remains under Contract to Sell (CTS) status until retention is settled.

In-House Financing

Required Documents:

  1. Reservation Agreement (Online or Manual), Reservation Fee Receipt, Online Client Registration Form, and a valid government-issued ID with signature
  2. Signed Computation Sheet
  3. Photocopy of Tax Identification Number (TIN) or BIR Form 1904
  4. Notarized Special Power of Attorney (SPA) for local accounts or Consularized SPA for international accounts (if applicable)
  5. Deed of Undertaking for Remittance if international accounts
  6. ADA Enrollment (if applicable)
  7. Proof of Billing Address (latest statement)
  8. Birth Certificate for minors / Marriage Contract for newlyweds without updated IDs

Process:

  1. Submit all requirements within 30 days to avoid forfeiture and cancellation of your reservation.
  2. After submission, your Sales Agent will forward your documents to the Documents and Inventory Control Department for preparation of your Contract to Sell (CTS).
  3. Once your documents have been properly endorsed, verification of contact information and personal details will be conducted. Once Notice of Approval has been released, it usually takes one (1) to two (2) working days to prepare for your CTS. 

Once the CTS is ready, you have 15 days to do the following:

  1. Review and evaluate the terms and conditions in the Contract to Sell (CTS)
  2. Prepare the payments, can be Post-Dated Checks or PDCs (minimum of 50), Enrolled ADA or DOU-Remittance if international account
  3. Should the documents be in order, you will need to sign your CTS and return it to your Sales Agent.

Release of CTS:

Notarized CTS: Thirty (30) days from the date of closing the sale, provided all documents are complete.


Bank Financing

  1. The Financing Department will send a reminder letter to the client one (1) year before the bank financing due date to assist with the loan application process.
  2. If the client responds, the assigned Account Officer will endorse the loan application to the chosen bank for approval.
  3. If no feedback is received from the client, the Financing Department will proceed with a bulk endorsement of accounts to the bank for loan application.

  

 Loan Guarantee and Release Process

Once approved, the Letter of Guarantee (LOG) will be forwarded to the Financing Department. The assigned Account Officer will notify the client via email or phone call to confirm receipt of the LOG for processing.

The standard processing period is 30 days from receipt of the LOG, but this may take longer if there is any pending down payment that must be settled.

Note:

  1. There should be no outstanding balance with the developer prior to the loan release.
  2. Advance Real Property Tax must be collected before the loan can be released.
  3. The loan should be released within the bank financing due date to avoid penalties.

Change of Payment Term: From In-House Financing to Bank Financing

The same procedure for loan processing shall apply. However, upon submission of the Letter of Guaranty (LOG) to the Financing Department, the request will be:

  1. Endorsed to the Credit & Collection Department – for issuance of the latest Statement of Account.
  2. Endorsed to the Remedial Department – for preparation of the Restructured Computation Sheet, which is normally released within five (5) working days from the date of receipt.

The Restructured Computation Sheet requires your conformity within five (5) days from the date of issuance.

Please note that all postdated checks (PDCs) or Auto Debit Arrangements (ADA) maturing within thirty (30) days from the date the Letter of Guaranty is received will be deposited and included in the computation as part of the payments made.


 LIST OF REQUIREMENTS IF EMPLOYED WITHIN THE PHILIPPINES 

  1. Certificate of Employment (COE) stating annual salary and position
  2. Latest Income Tax Return (ITR)
  3. Pay Slips (past 2 months)
  4. Proof of Billing Address (must be the latest billing statement)
  5. Bank Statements 

 

IF OVERSEAS FILIPINO WORKER (OFW)

  1. POEA Authenticated Contract (seaman)
  2. COE Authenticated by Philippine Consulate (direct hired) 

 

IF SELF-EMPLOYED

  1. Business Name (DTI-Certified) or SEC Registration
  2. Articles of Incorporation and By-laws with SEC Registration Certificates
  3. List of Trade References (at least 3 names and contact numbers of major suppliers and/or customers)
  4. Audited Financial Statements for the past two (2) years
  5. Bank Statements for the past six (6) months
  6. Proof of Billing Address (must be the latest billing statement) 

 

IF PRACTICING DOCTOR 

  1. Clinic address/es and schedule
  2. Bank Statements for the past six (6) months 

 

IF INCOME IS FROM RENTAL OF PROPERTIES

  1. List of tenants and rental amount
  2. Complete address/es of properties being rented
  3. Bank Statements for the past six (6) months 

 

 

List of Accredited Banks

 

  1. Banco de Oro (BDO)
  2. Bank of the Philippine Islands (BPI)
  3. Chinabank / Chinabank Savings
  4. Metrobank
  5. (Philippine National Bank (PNB)
  6. PSBank
  7. Security Bank Corporation
  8. RCBC
  9. Asia United Bank (AUB)
  10. Bank of Commerce
  11. East West Bank
  12. Maybank Phils. Inc

Note: Your payment will be applied in the following order:

  1. To the expanded value-added tax (if applicable)
  2. To any penalties and outstanding charges
  3. To interest due and outstanding charges
  4. To other outstanding charges (e.g., taxes, miscellaneous expenses, related costs, and property assessments)
  5. To the outstanding principal balance

If you have multiple units and/or parking slots, payments will be applied in the same manner—i.e., all outstanding penalties, interest, and other charges for each account will be settled first before any allocation to the principal.

Miscellaneous Expenses and Related Costs

Besides the total contract price of the unit you purchased, there are miscellaneous fees payable to the Developer for the transfer of title from the Developer to the Buyer's name (closing fees) and other related expenses in connection with the sale.

For Sales with reservation date of July 15, 2008 onwards, these miscellaneous expenses are already included in your schedule of payment / CTS Annex.

Depending on your method of payment and unit purchased, miscellaneous expense rates range from 3.6% - 13.5% of the total contract price. It includes fees and charges for Documentary Stamp Tax, Transfer fees, Registration fees, Assurance fund, Administrative and Processing fees and LGU/IT Service fees.

Clearance for Unit Turnover

Your Clearance for Unit Turnover will be automatically processed and released by the Documents and Inventory Control Department to the Post Construction Group upon submission of the following requirements:

  1. Complete documentary requirements based on the availed payment term
  2. Full settlement or cleared minimum down payment requirement for the project
  3. Posted official receipt for bank financing drawdown
  4. Updated payment status (must be current)
  5. Complete set of PDCs, Auto-Debit Arrangement, or Deed of Undertaking

Title Transfer

Processing of your property title will begin once all the required documents are submitted and completed. Please note that the title transfer process typically takes approximately one (1) year.

Requirements:

  1. Full payment of the Total Contract Price (TCP), including miscellaneous expenses and other related costs
  2. Receipt of the signed Deed of Absolute Sale (DOAS) from the principal buyer (if applicable)
  3. Availability of the title and tax declaration from DMCI Homes
  4. Updated Real Property Tax (RPT) payment handled by DMCI Homes
  5. Updated Tax Identification Number (TIN) information in the BIR system for all registered buyers
  6. Completion of the Client Changes Information Sheet (CCIS) process and submission of related requirements (if applicable)

For Bank Financing:

  1. Consistency of Buyer’s Information (Bank and DMCI Homes)
  2. Documents of the Completing Part (Properties included in the Letter of Guarantee)

The following documents will be released to you after the one (1) year processing period:

  1. Notarized Deed of Absolute Sale (DOAS)
  2. Condominium Certificate of Title (CCT) or Transfer Certificate of Title (TCT)
  3. Tax Declaration

For accounts with Bank Financing Term, title will be released to the bank where the loan was availed. 

To receive your title, tax declaration, and notarized DOAS, the following requirements must be presented: 

  1. Full settlement of payment for Real Estate Property Tax, Storage fee and closing fee (if applicable)
  2. Certificate of Full payment and Authority to Release from Bank / HDMF, as applicable
  3. Two (2) valid ID’s of each registered owner with 3 original specimen signatures
  4. Photocopy of Marriage Certificate (if applicable)
  5. Original Special Power of Attorney (SPA) signed by all buyers and their representative or Original Consularized SPA if the registered owners are based abroad
  6. Two (2) valid IDs of the Authorized Representative with 3 original specimen signatures
  7. Original Board Resolution and Secretary’s Certificate authorizing the Company’s Representative who signed the Deed of Absolute Sale
  8. Two (2) valid IDs of the Company's Representative who signed the Deed of Absolute Sale with 3 original specimen signatures
  9. Two (2) valid ID’s of the guardian who signed the Deed of Absolute Sale (for minors below 18 yrs. old) with 3 original specimen signatures
  10. Two (2) valid ID’s of the Legal heirs (in case of death of registered owners) with 3 original specimen signatures
  11. Original Deed of Extrajudicial Settlement of the Estate
  12. Certified true copy of the Death Certificate 

Note: The company does not permit personal processing of title transfers.

Requirements and Procedures on Amendments in Documents

Transfer of Ownership

The following are the requirements and procedures to process your request for Change of Name or Transfer of Ownership:

  1. Original Request Letter addressed to Customer Care Department (For Forecast Accounts or accounts within 30 days from reservation date, letter should be addressed to Sales Management) and signed by the original Principal Buyer and co-Buyers with conformity of the New Buyer
  2. Signed new Reservation Agreement of the New Buyer
  3. Photocopy of one (1) valid Government-Issued ID of the New Buyer
  4. Proof of Billing of the New Buyer (must be the latest billing statement and should be the same with the billing address in the new Reservation Agreement)
  5. Updated Statement of Account (SOA) from Credit and Collection Group
  6. Administration Fee of PhP 70,000.00, or PhP 120,000.00 (for Oak Harbor Residences and Fortis Residences)
  7. Clearance from Property Management Office (PMO) if original buyer has already occupied the unit
  8. Proof of TIN of New Owner / Notarized Waiver of Rights 
  9. Fully Paid Accounts or Accounts with Penalties / Unpaid Payments will not be allowed Change of Name or Transfer of Ownership. Only the Principal Buyer can request for Change of Name or Transfer of Ownership.

Once all requirements have been submitted to the Customer Care Department, these will be forwarded to Credit & Collection Department for processing of the Notice of Approval (NOA). NOA will then be forwarded to the Documents and Inventory Control Department for CTS preparation. A new set of PDCs will be issued to the New Buyer, a signed CTS, which should be submitted within a specified deadline. 

Additional Ownership

The following are the requirements and procedures to process your request to add a Joint Buyer or Co-Owner:

  1. Original Request Letter addressed to the Customer Care Department and signed by the Principal Buyer with conformity of the Joint Buyer or Co- Owner
  2. Signed Reservation Agreement of the Joint Buyer or Co-Owner
  3. Photocopy of one (1) valid Government-Issued ID of the Joint Buyer or Co-Owner
  4. Proof of Billing of the Joint Buyer or Co-Owner (must be the latest billing statement and should be the same with the billing address in the new Reservation Agreement)
  5. Updated Statement of Account (SOA) from Credit and Collection Group
  6. Administration Fee of PhP 70,000.00, or PhP 120,000.00 (for Oak Harbor Residences and Fortis Residences)
  7. Proof of TIN of Additional Buyer 

Only the Principal Buyer can request additional ownership.

Only one billing address should be declared, even for Co-Buyers with different billing addresses.

Omission of Name

The following are the requirements and procedures to process your request to omit a joint buyer or co-owner:

  1. Original request Letter addressed to Customer Care Department and signed by the Principal Buyer, with conformity of the Joint Buyer or Co-Owner to be omitted. 
  2. Updated Statement of Account (SOA) from Credit and Collection Group.
  3. Administration Fee of PhP 70,000.00, or PhP 120,000.00 (for Oak Harbor Residences and Fortis Residences), or free if due to death.

Additional requirement if omitting a minor client:

  1. Released waiver and quit claim

Additional requirements if omission is due to death:

  1. Notarize extra-judicial settlement
  2. Publication of extra-judicial settlement
  3. Death certificate
  4. Estate tax (if applicable) 

Once all requirements have been submitted to the Customer Care Department, the request will be endorsed to the Documents and Inventory Control Department for approval of request. A Waiver of Rights document will be given for your signature and notarization. The notarized Waiver of Rights document should be returned to the Documents and Inventory Control Department for preparation of CCIS form to update the system.

Once the system has been updated, a Certification that the name has been omitted will be released. Changes will be reflected on the DOAS upon full payment.

Change of Personal Information or Contact Details

The following are the requirements and procedures to process your request to Change your Personal Information and/or Contact Details: 

Change of Marital Status

  1. Original Request Letter addressed to the Customer Care Department
  2. Proof of Marriage
  3. Signed Reservation Agreement
  4. Photocopy of one (1) valid Government-Issued ID
  5. Tax Identification Number (updated marital status with BIR Records)

If Married to Single:

  1. Legal Documents (Court Decision, Annulment or Divorce paper)
  2. Notarized Waiver of Rights (if Married to Single)

Change of Citizenship

  1. Original Signed Request Letter addressed to the Customer Care Department
  2. Photocopy of one (1) valid Government-Issued ID (w/ specimen signature)
  3. Original Reservation Agreement
  4. Oath of Allegiance If the change is from Foreign to Filipino citizen

Administrative Fee of 3,000 for Change of Citizenship

Change of Billing Address

  1. Signed Customer Information Update Form
  2. Proof of Billing Address (must be the latest billing statement)
  3. Authorization letter, if proof of billing is not under the client’s name

Change of Contact Information

  1. Signed Customer Information Update Form

Transfer of Unit

Transfer of unit within the project is subject to approval of the Management and may only be allowed within six (6) months from the reservation date. 

Account must be in current payment status/updated/not in default to qualify for transfer. Special Holding or Reservation of intended unit is not allowed.

The following are the requirements and procedures to process your Request to Transfer from one unit to another within the prescribed allowable period: 

  1. Forecast Account: These are accounts within 30 days from reservation date
  2. Request Letter addressed to the Sales Management Department. The letter must be approved by the Sales Director and endorsed by the Sales Management Department.
  3. Signed Transfer of Unit Request Form
  4. Closed Account: These are accounts with complete document requirements and signed CTS/DOAS
  5. Request will be evaluated by the Management. Once approved, the Inventory Control will confirm availability of unit in the system.
  6. You will be informed about the approval of request and you will pay the Transfer Fee of PhP 20,000.00 (applicable to one (1) unit only).
  7. All requirements will be submitted to the Documents and Inventory Control Department for holding of new project/unit for transfer.
  8. The Finance Department shall evaluate the amount that will be credited/ forfeited to the new unit. A new computation sheet will be given based on the new price less credited payments. The computation sheet will only be valid for 5 days upon receipt.
  9. You will be required to issue new Post-Dated Checks (PDC) based on the new computation sheet. Treasury Department will pull-out old PDCs, if already submitted.
  10. You will be asked to submit required documents for CTS preparation. All documents must be submitted within 30 days, otherwise, the account shall be subjected to House Cleaning and previous payment may be refunded or forfeited.
  11. Sign new Reservation Agreement, CTS/DOAS etc. for closed accounts. 

Transfer of Unit is not allowed when a unit has already been turned-over or has been fully paid.

Disclaimer: Subject to change without prior notice.

Financing Requirements and Procedures

Official Receipts

Sales Invoices (SI) will be sent monthly to the registered email addresses of DMCI Project Developers, Inc. (DMCI-PDI) accounts, while invoices for non-DMCI-PDI accounts (e.g., EDVI, UPD, RLC, etc.) will be sent on a quarterly basis to their registered email addresses.

The Principal Buyer, Co-Buyer or his/her Authorized Representative is the only one allowed to request and to receive the ORs. 

The following must be presented when receiving the OR:

for Principal Buyers or Co-Buyers,

Valid ID

for Authorized Representatives,

Valid ID of the authorized representative

Authorization Letter signed by the Principal Buyer or Co-Buyer

Photocopy of the Principal Buyer's or Co-Buyer’s valid ID

Holding of Checks

To Request for Hold Deposit or Payment of your check, a Request Letter/Email must be submitted to the Customer Care Department at least fifteen (15) banking days before the check's due date. Your request will be endorsed to Treasury Department for verification.

After approval and verification of the Treasury Department, you will be advised to pay a holding fee of Php2,000.00 per check. Only cash payments will be accommodated.

Only the Principal Buyer or his/her Authorized Representative (with Authorization Letter) is allowed to request for holding of deposits/payment.

Pull-out and Replacement of Checks

In cases where checks have been returned due to insufficient funds, a stop payment order, or closed accounts, you may request a replacement by coordinating directly with our Customer Care Department to update your account.

Once the replacement checks have been submitted, the original checks will be made available for release after the number of days specified by the Treasury Department once verification is completed: 

Seven (7) banking days if the check is available at the Treasury Department

Fifteen (15) banking days if check is in warehoused banks

The Principal Buyer or his/her authorized representative (with Authorization Letter and 2 valid Government issued IDs with claim stub provided during request of pulling out the check/s) is the only one allowed to request pull-out or replacement of check.

Note: Pull-out and replacement of checks may also pertain to a change of bank account, change of payment term, replacement of lumpsum/guaranty check, conversion to bank financing, and paying in full. Same number of days shall be applied in releasing the old checks under these circumstances. 

Penalties

The following are the penalties imposed on late or non-payment of monthly amortizations: 

DAYS PAST DUE PENALTY RATE 
1 - 30 3% 
31 - 60 6% 
61 - 90 9% 
91 - 120 12% 
121 - 150 15% 
151 - 180 18% 
181 - 210 21% 
211 - 240 24% 
241 - 270 27% 
271 - 300 30% 
301 - 330 33% 
331 - 365 36% 
365 and Over 36% + penalty rate of the number in excess of 365 days 

Loan Restructuring

Request to extend the payment term up to ten (10) years less the number of months utilized from the original payment term, provided that the Principal Buyer is below 65 years old at the end of the restructured term. Please take note that you are allowed of only two (2) loan restructurings for lengthening during the entire term


Types of Restructuring

  1. Request to shorten the payment term
  2. Request to pay-off the balance thru cash or bank financing
  3. Request to make additional or advance cash payments, which may result to re-computation of monthly amortization
  4. Conversion of financing scheme (Direct-BF to In-house; Direct-BF to Cash; Cash to BF)
  5. Upgrading / downgrading of down payment
  6. Recapitalization - The Company may allow capitalization of penalty and interest but collects 20% of the total arrears and penalty as initial payment. The balance will be capitalized and restructured based on the approved payment term request. Recapitalization is allowed only once during the entire term. 

Process

  1. To request loan restructuring, please submit an original copy of a request letter or email to the Customer Care Department. Your request will be endorsed to the Remedial Department for verification and approval.
  2. Once approved, you will be advised to pay a restructuring fee of Php 10,000.00 for requests involving an extension of the payment term, recapitalization of penalties and interest, or conversion from Direct-BF to In-house. The restructuring is limited to two computations or one conformed computation only and is valid for one month from the billing date.
  3. Requests to shorten the payment term to fully settle the balance, make advance cash payments, or convert from In-house Financing to Bank Financing are not subject to a restructuring fee.
  4. An updated computation sheet of the restructured loan stating the new monthly amortization, payment due dates and required cash outlay will be given to you for conformity. The computation sheet is released within five (5) working days from date of receipt of the Request for Loan restructuring by the Credit and Collection Department. You need to sign the computation sheet within the validity period only as indicated in the computation sheet.
  5. You will be required to issue a new set of post-dated checks (PDCs) / Auto Debit Arrangement (ADA) based on the conformed computation sheet. *Validity of the computation sheet is only: 

Five (5) calendar days from date of receipt (for bank financing)

Five (5) calendar days from date of receipt (for transfer of unit)

Fifteen (15) calendar days from date of released (for other restructuring requests)

Sixty (60) calendar days from date of receipt (for International Accounts) 


Checks maturing within thirty (30) days from date of request must be funded by the client as these will still be deposited and assumed cleared in the computation.

Your checks for pull out will be available for release after the following number of days upon verification and approval of Treasury Department: 

  1. Seven (7) working days if the check is available at the Treasury Department 
  2. Sixty (15) banking days if check is in warehoused banks.

DISCLAIMER: Subject to change without prior notice

Cancellation of Accounts due to Default or Non-Payment of Monthly Amortization

If the client fails to pay the monthly amortization of the unit / parking space purchased, the Credit and Collection Department issues a reminder letter to the client. If the account remains unsettled after the deadline stated in the reminder letter, it will be endorsed to the Legal Department. Legal will then issue the Notice of Cancellation for actual cancellation of the account.

Below are the guidelines for default accounts: 


Accounts with Reminder Letter issued: Client may be allowed to restructure and update accounts during the grace period.

Accounts endorsed to the Legal Department: Maceda Law is applied

Accounts cancelled by the Legal Department: Reinstatement is subject for approval. Client may be allowed to purchase again (new sale) after one year from cancellation.

Client-Initiated Back-out

To request cancellation of purchased unit or back-out from your purchase, a notarized cancellation letter must be submitted to the Customer Care Department. Your request will be endorsed to the Credit and Collection Department for verification and approval. All payments made will be forfeited if the account is not covered by Republic Act No. 6552 or "Maceda Law", less applicable deductions. 

REPUBLIC ACT NO. 6552 OR "MACEDA LAW"

The "Maceda Law" is a public policy that protects buyers of real estate on installment payments. It is only applicable to accounts defaulting in their payments and does not cover those who surrender their units because of other reasons. "Maceda Law" provides the buyer with a right to a refund if installment payments or monthly amortization was paid for at least two (2) years. 

To request pull-out of your checks, a request letter or email must be submitted to Customer Care Department. Your checks will be available for release after the following number of days upon verification and approval of the Treasury Department: 

Seven (7) banking days if check is on hand of Treasury Department.

Fifteen (15) banking days if check is in warehoused banks.

Tandem and Non-Installation of Finishes and Partitions Requests and Turnover Process

Tandem Units

For Tandem Unit requests, you may submit Request for Tandem/Non-installation of Finishes/Partitions (RTN) to your Sales Agent. You will then be given the Standard Tandem Layout which you have to fill-out and sign, and submit with Php200,000.00 cash/check bond to Sales Management with the assistance of the Sales Agent/Seller. The RTN will then be submitted to Accounting of Construction Division who shall issue Acknowledgement Receipt (AR). An action sheet will be prepared for Management's approval.

When construction of your unit has finished and is ready for turnover, you are required to bring your AR copy during unit inspection. When Certificate of Acceptance of Unit has already been issued, you will be asked to fill-out a Request to Release the Construction Bond Form. Your request will then be forwarded to Treasury (Construction Division) along with the AR copy and Certificate of Acceptance to process release of the construction bond. Customer Care will inform you once cash/check bond is ready for release.

Note: Tandem Unit requests must be made at least 10 days before the date specified by Construction Division. 

Non-Installation of Finishes and Partitions

For Non-Installation of Finishes and Partitions requests, you may submit Request for Tandem/Non-installation of Finishes/Partitions (RTN) to your Sales Agent. You will then be given the Unit Finishes Non-installation Checklist with Unit Alteration Guidelines which you have to fill-out and sign, and submit with Php100,000.00 cash bond to Sales Management/Customer Care. The RTN will then be submitted to the Accounting of Construction Division who shall issue an Acknowledgement Receipt (AR). An action sheet will be prepared for Management's approval.

When construction of your unit has been finished and ready for turnover, you have to bring your AR copy during unit inspection. When Certificate of Acceptance of Unit has already been issued, you will be asked to fill-out a Request to Release the Construction Bond Form. It will be forwarded to Treasury (Construction Division) along with the AR copy and Certificate of Acceptance to process release of the construction bond.

Note: Requests for Non-Installation of Finishes and Partitions must be made at least ten (10) days before the date specified by Construction Division. 

Turnover Process

Turnover is the stage where DMCI Homes officially delivers the unit to the buyer.

Once the Documentation Group releases the clearance for turnover, a coordinator from the Post Construction Group will contact the buyer by phone or email to provide an update on the unit’s status.

When the unit is ready for turnover, a tentative schedule and an estimated breakdown of turnover fees will be provided. These fees are settled upon acceptance of the unit.

On the scheduled turnover date, the buyer will be guided to inspect the unit. If the unit is found satisfactory, the Acceptance Documents will be signed. If there are items that require rectification, these will be listed in a punch list form and endorsed to the Construction team for proper action. In such cases, the final turnover will be rescheduled depending on the scope of the rectification works.

Once the buyer is fully satisfied with the unit’s condition, the turnover is completed immediately. The buyer will then sign the Certificate of Acceptance, complete the Meralco application documents, and settle the turnover fees, which cover the following:

  1. Meralco Service Deposit
  2. Water Bill Deposit
  3. One-time joining fee for Condominium Corporation
  4. Monthly Association Dues: Prorated for the current month and two (2) months advance

For the association dues, you may choose from the following payment options:

  1. Ten (10) post-dated checks, or
  2. One (1) dated check covering one year of association dues.

During the turnover, you will also be introduced to the Property Management Office (PMO), where you will receive a briefing and orientation on condominium policies, rules, and regulations. The complete set of keys to your unit will also be turned over to you.

If the Principal Buyer cannot attend the scheduled turnover, an Authorized Representative may accept the unit on their behalf, provided that the following requirements are presented:

  1. Notarized Special Power of Attorney (SPA) 
  2. Two (2) Valid IDs of the Authorized Representative 
  3. Photocopy of one (1) Valid ID of the Principal Buyer

IMPORTANT: If you fail to inspect and accept your unit within thirty (30) days from the date of the written notice issued by the Post Construction Group, your unit shall be deemed legally accepted.

The charging of Association Dues shall automatically commence from the date the unit is accepted or deemed accepted.

Unit Warranty

Your unit comes with a two (2) year warranty on workmanship and material defects, starting from the date of acceptance or deemed acceptance. Please note, however, that repairs related to normal wear and tear, misuse, or damages resulting from renovation works done by the unit owner are not covered by this warranty.

Upgrades, improvements, and other personal modifications to your unit are allowed only after the official acceptance. Kindly be reminded that certain warranties may be voided if alterations are made.


Property Management Services and Payment Obligations

Condominium Corporation

Condominium Corporation is a non-stock non-profit Corporation registered with the Securities and Exchange Commission and managed by a Board of Directors through the Property Management Office. Its purpose is to maintain all common areas and to govern the entire estate/project in accordance with the Master Deed with Declaration of Restrictions, Articles of Incorporations and By- Laws. The individual owners of the condominium units are the stockholders of this corporation.

DMCI Homes Property Management Corporation (DPMC)

DMCI Homes Property Management Corporation or DPMC is a subsidiary of DMCI Homes. It is mandated to manage and operate the projects of DMCI Homes, as well as to provide professional services and support to its clients. DPMC shall be responsible for the general management of these projects. 


Property Management Office (PMO)

Property Management Office is the entity through which the Condominium Corporation exercises its prerogatives to DMCI Homes projects. 


PMO Responsibilities and Services

DMCI Homes Property Management Corporation (DPMC), through its Property Management Office (PMO) shall be responsible for the general management of the projects by providing the following services:


  1. Administrative - Operational programs and policies, as well as house rules and regulations for the projects. Requests, concerns, and recommendations from unit owners and tenants are handled and acted upon.
  2. Accounting - Budgets covering operational expenses are prepared and approved. Accounting records, financial reports and information are regularly prepared.
  3. Maintenance and Engineering - Regular inspection and routine maintenance of major equipment and installations are performed to ensure efficiency of operations.
  4. Security and Safety - Compliance with the Fire Code and Occupational Safety & Health standards is ensured. Integration of all security and safety measures, rules, regulations, plans and programs like security personnel for more responsive and efficient coordination and mutual assistance in cases of emergency. Coordination with the proper government agencies in conducting fire drills and orientation, safety programs to be attended by the unit owners, service providers, and PMO staff. 
  5. Housekeeping and Landscaping - Formulates and implements a general preventive maintenance program covering minor repair works, pest control, and waste disposal.


Association Dues

Association Dues are the assessment of the community's regular operational expenses based on the operating budget and projected expenditures for the year. This is collected monthly and comprises the unit owner's share of condominium expenses including, but not limited to, the following:

  1. Service providers such as security, housekeeping, technical maintenance, landscaping, and other PMO personnel;
  2. Administrative and professional services;
  3. Office, maintenance, and other supplies;
  4. Maintenance of facilities, furniture, and equipment in the common areas;
  5. Utilities for the common areas;
  6. Real Property Tax (RPT) on common areas, covering assessments on land, buildings, and machinery;
  7. Building insurance for common areas against loss from fire and other risks (individual unit insurance premiums, including contents and improvements, are the responsibility of the unit owner).

The PMO is largely funded by the Association Dues paid by the condominium residents.

Payment of Association Dues will automatically start from the day your unit (including service area and parking area) has been accepted or deemed accepted. Corresponding penalties and interests will be imposed on late payments. 

Real Estate Tax on Unit

Real Estate Property Tax (RPT) on unit, parking slot, house and lot is paid by the unit owner based on its floor/lot area. The developer advances payment of RPT on behalf of its clients and buyers. DMCI Homes shall release the title to the buyer once the RPT on unit along with other requirements are settled. The buyer shall then pay the RPT of the unit/parking slot/house and lot directly to the local government.

Payment of RPT on your unit/parking slot/house and lot starts from the day your unit has been accepted or deemed accepted. DMCI Homes' Credit and Collection Department sends a statement of account for your unit's unpaid RPT. Advance RPT billings will also be sent three (3) months before actual payment of DMCI Homes. You will be given a grace period to settle the billing.

Basis for computation of real estate property tax: 

     BASIC TAX = ASSESSED VALUE X MUNICIPAL RATE ON RPT

Please note that RPT of unit is different from RPT of common areas. Refer to the Special Assessment Fees section on page 21 for more details.

 


Special Assessment Fees

Special assessment fees are collected to cover additional expenses that are not part of Association Dues' expenditures or those costs that Condominium Corporation deems important for the improvement of the community such as the following:

Insurance Expenses on Common Areas

Expenses covering the insurance of the buildings, amenities and common areas of the project in case of risks and natural calamities such as fire, flood and earthquake.

The insurance coverage initiated by the Condominium Corporation through PMO covers the structure (building), the facilities and the equipment included therein.

For buyers who have their units financed via a bank loan, or owners who use their units as collateral for credit, financing, or mortgage purposes, an endorsement letter or certification from the insurer of the property may be requested through the PMO.

Unit owners/residents are responsible for ensuring their personal belongings - that is, furniture, fixtures, equipment, appliances, personal effects and everything inside the unit.

Real Estate Property Tax on Common Areas

Real Estate Property Tax on Common Areas is a tax applied to local real estate based on the fair market value of the property. This Real Estate Property Tax on Common Areas is shared by all unit owners in the condominium.

Real Estate Property Tax on Common Areas is billed annually.

Major Repair and Maintenance

Major repair and maintenance covering the buildings, amenities and common areas of the project such as repainting of buildings, major repairs on structures and project's equipment like elevators and others.

Purchasing of new equipment

If the Condominium Corporation deems it is necessary to purchase new equipment for the community like additional CCTVs etc., this will be treated as a special assessment.

Special Services

Special services like termite treatment that Condominium Corporation finds necessary to maintain the entire property may also be billed as special assessment.

Basis for computation of special assessment fees on common areas per unit:

COST PER SQM = TOTAL EXPENSES OF THE PROPERTY / TOTAL PROJECT SALEABLE AREA (SQM)

AMOUNT DUE PER UNIT = COST PER SQM X TOTAL AREA OF UNIT (unit includes balcony, service area, and parking)

Leasing of Units

DMCI Homes Leasing Services (DHLS) is the official leasing arm of DMCI Homes. It provides professional leasing management and offers residential units for rent.

To enroll your unit with DMCI Homes Leasing Services, please follow these steps:

1.Register

Complete and sign the required forms such as the Lessor Information Sheet and Authority to Lease. These forms may be obtained from the Leasing Services Department office through email Leasing@dmcihomes.com or downloaded at leasing.dmcihomes.com. Once submitted, you will receive an email confirmation together with the schedule for unit assessment.

2. Property Assessment

 The Leasing Department will conduct a unit inspection, photo documentation, and inventory of fixtures and furnishings. You will also be required to turn over a complete set of duplicate unit keys.

3. Confirmation

An Acceptance Certificate will be issued as confirmation that your unit has been enrolled, is in good condition, and is officially part of the DHLS leasing inventory.

Upon completion of these steps, your unit will be actively marketed and leased out in accordance with DMCI Homes’ standard leasing procedures.

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