June 29, 2018
Dedicated property management team endears elderly resident to DMCI Homes' Flair Towers
Jereza is one proud unit owner of DMCI Homes’ Flair Towers.
is a word that comes with many definitions. Some associate it with people who
live in it. Some relate it to fixtures, ambiance, or decorations. Others attribute
it to thoughts, memories or emotions.
Flair Towers resident Purisima Jereza, a place feels like a home when it
reflects the warmth, love, and care of those who live in it.
consider a place a home when I feel loved by people who live in it,” the
76-year-old Christian missionary said in an interview.
the exact feeling she felt when she moved into the DMCI Homes two-tower
development at the corner of Reliance and Pines Streets in Highway Hills,
Mandaluyong City in 2014.
than DMCI Homes’ signature resort ambiance and quality homes, it is the sense
of belongingness in Flair Towers that is magnified by the amiable staff of the
Property Management Office (PMO) which has endeared her to the community.
happy because we’re like a one big happy family. They don't treat me like a
unit owner. I really appreciate it that they treat me like ‘nanay’ or ‘lola’,” she
Jereza walking around the mezzanine of Flair Towers’ South Tower.
who owns a studio unit in the modern tropical themed-development, has nothing but
praise for the dedication shown by the Flair Towers’ property management team
in attending to the needs of unit owners and taking care of the property.
all good and pleasant. They are always in a smile. Everybody here, from the
guards, the custodians, landscape personnel, I get along with them well,” she
really happy with the community. Of course, there are matters that I disagree
with, but they would always listen to my concerns,” she continued.
felt the exceptional customer service of the PMO staff when she encountered
severe leg muscle cramps and had trouble breathing recently.
always come in handy in an emergency. I had trouble breathing so I called up
the guard. I asked if they had an oxygen tank and true enough they had one,” she
responded immediately. The guards came with their officer to deliver the oxygen
tank. Their presence of mind is really commendable,” she said.
There is never a dull moment every time she visits the PMO, shares Jereza who has become close to Flair Towers’ property management team.
hard work in presenting solutions to issues and for going out of their way to
address the concerns of unit owners, the entire PMO team of Flair Towers was even
nominated by Jereza as one of the awardees of the 2017-2018 edition of DMCI
Homes’ internal employee recognition program “Sikat.”
very helpful and fun to be with. Never did I feel that I’m a stranger here.
That’s why I always get sad when a member of the PMO staff gets promoted or
transferred to another project,” she disclosed.
found a “home” in the Flair Towers community, Jereza is convinced she made the
right choice when she gave in to the prodding of her daughter to buy a unit in
the DMCI Homes’ community.
like I live in a resort. There is also a sense of privacy unlike mixed-use
condos. If you want to relax, this is the place to stay,” Jereza shared.
say it’s a wise venture also because of the strategic location of the property.
But for me, it’s the people that I live with which really makes Flair Towers a
priceless investment,” she ended.