January 21, 2022
A multi-purpose court with wood flooring is just one of the new amenitie...
March 9, 2015
Staying true to its corporate campaign on product and service quality, DMCI Homes has improved yet another facility for its clients. The Customer Lounge located at DMCI Homes Head Office, Brgy. Bangkal, Makati City is now ready to serve customer concerns with a bigger space, new facilities and improved systems.
With an expanded space, and an increased number of seats, the new Customer Lounge can hold a bigger number of clients in a more comfortable venue. Long queues will also be lessened as new windows for transactions were added, while customers wait within a well-lit, air-conditioned lounge area, complete with TV monitors for entertainment.
Customer Service Assistant Manager Ma. Isabel Ybañez shares the reason behind this upgrade saying, “We renovated with the idea of really making the clients comfortable.” Customer satisfaction is clearly one of the company’s shared goals.
DMCI Homes is continuously innovating to provide improvements on after-sales service. A new Customer Relationship Management (CRM) System is also being developed to make on-the-counter transactions much faster – a real testament to keeping with the company’s values.
The newly-renovated Customer Lounge was opened and blessed by Fr. Edison Escario on March 6, 2015.
Leave us a message and we will get back to you as soon as possible.
Personal, sensitive and privileged information that you provide shall be used for transactions related to the sale of the Company’s products and all matters arising out of the said transaction.
All information collected by the Company shall be considered accurate unless the Client/Potential Client requests for update. It shall never be the responsibility of the Company to ensure validity/accuracy of information shared by the Client/Potential Client.
Under the Data Privacy Act of 2012, you have the right to access, modify, erase and/or object to any processing of personal, sensitive or privileged data that you have provided to us. To do so, kindly contact our Data Protection Officer with the following information:
The Company will not impose any charge to cover the cost of verifying a request for information and locating, retrieving, reviewing and copying any material requested.
Please note, however, that the Company’s decision to provide such access or consider any request for correction, erasure and objection to process of the personal data as it appears in our records is subject to any exceptions under applicable laws, rules and regulations and/or the Act.
We have implemented technological, organizational and physical security measures to protect your information from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put in effect safeguards such as:
Keeping and protecting your information using a secured server behind a firewall, deploying encryption on computing devices and physical security controls
Restricting access to your information only to qualified and authorized personnel who hold your information with strict confidentiality including third-party personnel/company who may be required to process your information.
The data will be kept within 10 years from date of last engagement (e.g. release of transferred title, release of documents related to back-out) or as may be required by existing laws, rules and regulations, unless you request your data to be deleted in our systems, databases and hard copies earlier than this date, subject to limitation of applicable laws and/or the Act. Once deleted, your information will no longer be searchable or included in anonymous searches and will be completely removed from all the storage location.
By agreeing to this policy, you explicitly and unambiguously consent to the collection, processing and storage of your personal, sensitive and privileged data by DMCI Project Developers, Inc. for the purpose(s) described in this Data Privacy Notice.
COVID-19 ADVISORY | OPERATION OF SATELLITE OFFICES: DMCI Homes Satellite Information Centers will be operational in a limited capacity starting August 4, 2020 from 10 AM to 5 PM weekdays only.
COVID-19 ADVISORY | CUSTOMER HELPDESK OPERATIONS: Only one (1) guest or visitor who have booked prior appointments will be allowed entry. You may book an appointment through book.dmcihomes.com.
COVID-19 ADVISORY | NEW CONSTRUCTION UPDATES: Site Progress will be uploaded starting end of June 2020.
COVID-19 ADVISORY | RESUMPTION OF HEAD OFFICE OPERATIONS: Please be advised that our head office at Makati City is now operational with a skeleton workforce.
COVID-19 ADVISORY | DAVAO CITY OFFICE NOW FULL OPERATIONAL: Our Davao City office is now operating on its regular schedule.
COVID-19 ADVISORY | RESUMPTION OF CONSTRUCTION: All DMCI Homes construction sites have already resumed work.
COVID-19 ADVISORY | GENERAL COMMUNITY GUIDELINES: To all our community residents, kindly check your respective community Facebook groups for more details.
COVID-19 ADVISORY | ACACIA TOWN CENTER: To our valued residents in Acacia Estates, please be informed that the Town Center will be closed with the exception of groceries, drug stores, and water stations which will remain open.
COVID-19 ADVISORY | DISSEMINATING INFORMATION: Let us be vigilant to keep our communities safe. Misinformation can only bring unsolicited panic within and outside our respective communities.
You can drag the map pin to change your location.
A company representative will be in touch with you shortly.OK