Welcome to Your DMCI Communities App
Living in a DMCI Homes community is easier when everything you need sits in one app. The DMCI Communities app is a resident-first, mobile-friendly tool for everyday condo life—helping you book amenities, create visitor passes, request an item Gate Pass for furniture or appliances, report maintenance concerns via Resident Care, view and pay your SOA/bills, and stay updated with PMO announcements and events. It’s fast, secure, and designed around real resident workflows with QR codes, real-time notifications, and clear histories for bookings, tickets, and payments. Fewer office trips, less paperwork, and more transparency—everything is timestamped, organized, and easy to find.
Download the “DMCI Communities” app on the App Store or Google Play to get started. Create your account, link your unit, enable Face/Touch ID, and invite your household members so everyone can use the features they need. Try it today: book the pool or gym, send a visitor pass, file a maintenance ticket, or check your balance and receipts—all from your phone.
Getting Started
Emergency Call (Welfare Check Button)
When to use it
- You feel unwell, dizzy, or in distress and need immediate help.
- You suspect a threat or unsafe situation in or near your unit.
- You can’t place a regular phone call but can tap the button.
For life-threatening emergencies, also dial your local emergency number if you’re able.
How it works (simple flow)
- Open the app → Home (or the quick-access banner if available).
- Tap Emergency Call.
- A quick confirm prompt appears (to avoid accidental taps).
- Upon confirmation, the app sends a priority alert to Security and PMO.
- Guards/PMO respond by visiting your unit for a welfare check.
- You’ll see a “Help on the way” status; keep your phone nearby if they try to contact you.
Helpful tips
- Grant location/notification permissions if prompted, so the alert is reliable and you see status updates.
- If it was an accidental tap, immediately use the Cancel alert option (if shown) or call the guard/PMO to inform them.
- If you can’t reach the door, make some sound or use the app to message (if messaging is available) so responders can locate you faster.
- Keep your profile and unit info updated in Settings so responders have the right details.
Privacy & safety notes
- Emergency alerts are logged with timestamp and unit for response tracking.
- Only authorized personnel receive emergency alerts.
- Misuse may be subject to community rules, but don’t hesitate to press it when you truly need help.